Melissa Donald

Melissa Donald – MOB 7

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Podcast: Play in new window | Download (Duration: 44:32 — 61.2MB) Subscribe: iTunes | Android | RSS | More Show Overview In today’s show, we explore resources with Melissa Donald. Melissa discusses her journey from a Secretary at commercial collections agency to the President of her own factoring firm. Melissa’s knowledge of business financing and financial matters are a rare …

Michael Auzenne – MOB 006

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Podcast: Play in new window | Download (Duration: 44:55 — 61.7MB) Subscribe: iTunes | Android | RSS | More Show Overview In today’s show, Mike Auzenne discusses his journey from West Point to podcasting. Mike exudes management and leadership information. Therefore, if you want to be a better leader, this episode is for you. Background A graduate from West Point, …

Our Iceberg is Melting

Our Iceberg is Melting – MOB 5B

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Podcast: Play in new window | Download (Duration: 35:50 — 49.2MB) Subscribe: iTunes | Android | RSS | More In today episode, Val Lewis and I continue with our discussion of change management by reviewing the book “Our Iceberg is Melting” by John Kotter. Change management is simplified when you take the necessary steps. First reading John Kotter’s book “Our …

Kahlil Yearwood – MOB 003

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Podcast: Play in new window | Download (Duration: 35:40 — 49.0MB) Subscribe: iTunes | Android | RSS | More Show OverviewIn today’s show, Kahlil Yearwood discusses his journey to law school and then onto Dechert LLP. Furthermore, he tells about us the processes he used to advise Wells Fargo, on its recent purchase of commercial real estate loans valued at …

Four Building Blocks of Business

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The foundational building blocks of every business are Processes, People, Customers and Resources. Leaders, who strengthen and understand each one of these blocks, build their business. Those who weaken or neglect these building blocks, find themselves with declines in both their top and bottom lines. Let’s take a deeper look at each of the four building blocks. Believe it or …

How Long is Your Customer Lifespan?

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The customer lifespan is the amount of time that a customer needs your product and or service. Customers leave our businesses for a variety of reasons: inferior products or services, new competition, pricing, poor customer service, internal politics, and yes the customer lifespan. The customer’s lifespan is oftentimes missed as the reason we lose customers. We also must recognize that …

Moctesuma Esparza – MOB 001

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Podcast: Play in new window | Download (Duration: 33:37 — 46.2MB) Subscribe: iTunes | Android | RSS | More Show OverviewMoctesuma Esparza is a Mastermind of Business who cares about his community, has the spirit of an entrepreneur and will explain the entertainment industry. You will be inspired by the Moctesuma’s determination to succeed and perseverance in spite of obstacles …